Master Plumbing Customer’s Bill of Rights

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Customer’s Bill of Rights

Master Plumbing is proud to abide by the Customer’s Bill of Rights for the Plumbing industry which protects our customers from any negative experience they might otherwise have from a plumbing company:

  1. We guarantee our customers will receive honest and ethical service.
  2. We will treat our customers the way we would like ourselves and our families to be treated.
  3. We will state what the prices are up front and allow our customers to see our pricing manual—protecting them from unknown costs and price changes.
  4. All of our technicians will be fully drug tested and background checked, will be easily identified with a company uniform, will not be allowed to smoke in their service vehicle or on customer’s property, and will be strictly prohibited from using profanity.
  5. Our service vehicles will be fully stocked with the necessary parts and equipment ensuring the quickest repair and service times possible.
  6. We will protect our customers with the best warranties in our industry.
  7. We will invest in the most advanced equipment in our industry to ensure our customers get the best and fastest service possible.
  8. Our plumbing technicians will have no less than 4 years of experience before working in the field for our customers.

OUR PLUMBING PARTNERS

We believe it is important to support organizations and companies working to make a positive impact in our industry and community. We pride ourselves on using the best products, from proven vendors, and reputable practices to grow as a business focused on providing premium service. The Honest and Ethical Service that we provide wouldn’t be possible without the Industry Partners and Client Relationships we’ve been fostering across Southern Idaho, since 1948.

Thank you for being a part of our growth and trusting Master Plumbing with your plumbing challenges.

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WHY CHOOSE US?

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Master Plumbing
4.9
Based on 699 reviews
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Bryce Beckman
Bryce Beckman
06:08 09 Aug 22
The Master Plumbing Technicians Jon & Brad did a great job at our residence. They went above & beyond when solving our issue. Very professional & friendly, would definitely recommend to anyone looking for amazing plumbing experts that know what they are doing.
Mary Ford
Mary Ford
21:12 19 Jul 22
Steve McClenny was very knowledgeable and friendly. Actually was able to come earlier than scheduled. He installed a new garbage disposal because our old one had rusted out. He was only here about an hour - very efficient and helpful.
Jake Peterson
Jake Peterson
01:15 12 Jul 22
The main line of my sewer plugged up at 8:30 pm. The next morning I called master plumbing at 7:45 and had a plumber at my house at 10:00. The plumbing issue was resolved. Excellent service at a fair price.
Cecelia Blewett
Cecelia Blewett
19:51 08 Jul 22
Doug Shaw did an excellent job installing a new toilet for us. We appreciate the prompt and professional service. William and Cecelia Blewett
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