Master Plumbing Customer’s Bill of Rights
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Customer’s Bill of Rights
Master Plumbing is proud to abide by the Customer’s Bill of Rights for the Plumbing industry which protects our customers from any negative experience they might otherwise have from a plumbing company:
- We guarantee our customers will receive honest and ethical service.
- We will treat our customers the way we would like ourselves and our families to be treated.
- We will state what the prices are up front and allow our customers to see our pricing manual—protecting them from unknown costs and price changes.
- All of our technicians will be fully drug tested and background checked, will be easily identified with a company uniform, will not be allowed to smoke in their service vehicle or on customer’s property, and will be strictly prohibited from using profanity.
- Our service vehicles will be fully stocked with the necessary parts and equipment ensuring the quickest repair and service times possible.
- We will protect our customers with the best warranties in our industry.
- We will invest in the most advanced equipment in our industry to ensure our customers get the best and fastest service possible.
- Our plumbing technicians will have no less than 4 years of experience before working in the field for our customers.
WHY CHOOSE US?
Master Plumbing is equipped to provide the best solution for any pumping or plumbing challenge our customers encounter; with complete ease. The Pumping and waste removal services from Master Rooter Plumbing provide peace-of-mind in knowing the job was done correctly and safely.
Master Plumbing only hires and employs, the Best of the best. Our Journeyman Plumbers hold all current certifications, endorsements, and registrations to provide safe plumbing services to our customers. In addition to the Individual Technician’s competency, you can rest assured Master Plumbing has the Certification to complete your project correctly.
With Master Plumbing you can expect Honest, Ethical Service 24/7/365. We pride ourselves on providing a True Premium Service and 5 Star Focus on every project we dispatch. This “5 Star Focus” begins long before our Technician greets you on-site. Our Customer Service, Drivers, Technicians, Apprentices, and everyone in between are Focused on the 5 Star Service. Master Plumbing has been doing business the Right Way, Since 1948.
Over 550+ 5-Star Reviews on Google