Master Plumbing Testimonials

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Our Clients Say it Best

As Maintenance Supervisor for the Meridian School District, I am pleased to recommend Lance Rackham, Master Rooter Plumbing, to anyone considering using their expertise. We have worked with Master Rooter for the last 4 1/2 years and have been extremely pleased with their on-time, professional work ethic.

I feel anyone contracting with Master Rooter will be making a positive decision for their company.

Don Lowman, Meridian School District Maintenance Supervisor

We needed our toilet replaced, so we called Master Rooter. We were so impressed by their service tech, Jim who came to install the new toilet. He was definitely family-friendly and a great pleasure to have in our home. Strangers, especially service techs, can quickly make you feel uncomfortable if they look like ex-cons or incompetent workers. Thankfully, Jim was professional and made us feel comfortable with him working in our home, and he gave us confidence that Master Rooter knows how to hire competent, personable service techs. Thanks, Jim and Master Rooter for making our experience with you a pleasure! We will be recommending you to our friends and family.

Marji, Client

Dear Master Rooter Gang,

Thanks so much for spending time with us last week! I was very impressed with each of you and the positive Master Rooter image you all portray. All of us in the NSC are proud to have you “guys” as partners! We look forward to a flourishing relationship!

Ruth Jordle, Client

I called Master Rooter at 12 PM to fix our hot water heater that died. You don’t know how dependent you are on hot water until it’s gone! Someone was at our house in 45 min, and within 2 hours, we had a brand new hot water heater. The next morning we woke up to a minor flood by the water heater. Master Rooter came out right away and found out it was our water softener that overflowed, which sits next to the hot water heater. Although no one was sure why or if it was related directly to the hot water heater installation, Master Rooter paid for the clean-up. I would recommend Master Rooter to anyone.

Lareina, Client

Our renters moved out and we were cleaning up the house for the new renters coming in two days. We noticed the bathroom sink was chipped so I went to a resale store and bought a new one. When trying to replace it, I broke the pvc pipe connecting to the galvanized drain. I was out of my league. I called Master Rooter and the plumber arrived in 30 minutes. I expected someone to come out the next day, if I was lucky. He not only fixed the connection, he also snaked the drain that was pretty clogged up. Thanks Master Rooter!

Mike , Client

I just wanted to thank you and especially Walter for the help and hard work with the Tuff Shed job!! It’s not very often I work with a “sub” that is willing to do whatever it takes to get the job done and done right, even when it means going above and beyond what their “getting paid to do.” Walter was outstanding, he was early, told me right away he was there to help, and never stopped moving once we started. Please let him know we greatly appreciate his hard work, and we look forward to working with you guys in the future! P.S. Bring a bigger squeegee next time!!! HAHA

Mike Ackerman, Power Clean, Ince Operations Manager

Hear it from the People

See what some of our commercial customers say about us including: why they use us, why they’ve left us and come back, why they trust Master Plumbing to take care of all maintenance for their businesses.

Master Plumbing Customer Reviews

Master Plumbing
4.9
Based on 726 reviews
powered by Google
Dan Haws
Dan Haws
17:28 31 Oct 22
Jeff came over and got us taken care of and was incredibly professional. He was so efficient and managed to work around the chaos of us getting ready for a gathering in our home. He even took on more jobs than we initially had in mind. He’s a veteran and was respectful and considerate to everyone in our home! Next time we have them come out I’ll be asking for Jeff!
Luann Gray
Luann Gray
20:21 13 Oct 22
I was very pleased with Frank from Master Rooter in the recent service he did on pumping our septic system. He took the time to give me some extra information and guidance about our system. He also detected what appeared to be a water leak coming from inside the house and gave me advice on detecting the source. We have used this company for many years and are very grateful for their quality service.
Rick Davis
Rick Davis
14:58 05 Oct 22
Jim Colburn was exemplary in diagnosing and fixing our challenge with the bi-pass valve for our hot water recirculating pump system. Very timely, courteous, knowledgeable, and patient. He extended worthy counsel, and cost-saving tips.A very valuable member of the Master Plumbing team.
Gichoon Kim
Gichoon Kim
01:31 08 Sep 22
This company is terrible. They extra over charge for any service. I had them do the whole plumbing layout for my new business two weeks ago. I needed to do some extra plumbing work, so I asked them and they said it would be over 2k. I called a different company and they only charged me $200 for the same work. I had some issue with the plumbing work they did so called them for checking it and fixing it. It was just cleaning the strainer and it only took 2 min. They charged me almost $200 for that. You can get way better service for cheaper price in other company. Please do not call this place.
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Master Plumbing
4.9
Based on 726 reviews
powered by Google
Dan Haws
Dan Haws
17:28 31 Oct 22
Jeff came over and got us taken care of and was incredibly professional. He was so efficient and managed to work around the chaos of us getting ready for a gathering in our home. He even took on more jobs than we initially had in mind. He’s a veteran and was respectful and considerate to everyone in our home! Next time we have them come out I’ll be asking for Jeff!
Luann Gray
Luann Gray
20:21 13 Oct 22
I was very pleased with Frank from Master Rooter in the recent service he did on pumping our septic system. He took the time to give me some extra information and guidance about our system. He also detected what appeared to be a water leak coming from inside the house and gave me advice on detecting the source. We have used this company for many years and are very grateful for their quality service.
Rick Davis
Rick Davis
14:58 05 Oct 22
Jim Colburn was exemplary in diagnosing and fixing our challenge with the bi-pass valve for our hot water recirculating pump system. Very timely, courteous, knowledgeable, and patient. He extended worthy counsel, and cost-saving tips.A very valuable member of the Master Plumbing team.
Gichoon Kim
Gichoon Kim
01:31 08 Sep 22
This company is terrible. They extra over charge for any service. I had them do the whole plumbing layout for my new business two weeks ago. I needed to do some extra plumbing work, so I asked them and they said it would be over 2k. I called a different company and they only charged me $200 for the same work. I had some issue with the plumbing work they did so called them for checking it and fixing it. It was just cleaning the strainer and it only took 2 min. They charged me almost $200 for that. You can get way better service for cheaper price in other company. Please do not call this place.
See All Reviews
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WHY CHOOSE US?

OUR PLUMBING PARTNERS

We believe it is important to support organizations and companies working to make a positive impact in our industry and community. We pride ourselves on using the best products, from proven vendors, and reputable practices to grow as a business focused on providing premium service. The Honest and Ethical Service that we provide wouldn’t be possible without the Industry Partners and Client Relationships we’ve been fostering across Southern Idaho, since 1948.

Thank you for being a part of our growth and trusting Master Plumbing with your plumbing challenges.

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Proudly Serving the Following Areas 

Treasure Valley

Blacks Creek
Boise
Boise Hills Village
Bowmont
Caldwell
Central Boise Bench
Collister
Depot Bench
Eagle
Eagle Island
Enrose
Fischer
Garden City
Greenleaf
Hidden Springs
Homedale
Huston
Knowlton Heights
Kuna
Maple Grove – Franklin
Marsing
Meridian
Middleton
Mora
Moss
Nampa
North End
Notus
Payette
Pleasant Valley
Riverside
Robie Creek
Sonna
Southeast Boise
Southwest Ada County Alliance
Star
Sunnyslope
Weitz
West Bench
West Boise
Winstead Park

Magic Valley

Amsterdam
Appleton
Bliss
Buhl
Burley
Castleford
Cedar
Curry
Declo
Deep Creek
Eden
Falls City
Filer
Gairview
Godwin
Gooding
Greenwood
Hagerman
Hansen
Hazelton
Hidden Valley
Hollister
Hunt
Jerome
Kimberly
McHenry
Muraugh
Paul
Perrine
Rock Creek
Rupert
Shoshone
Sugar Loaf
Tuttle
Twin Falls
Wendell